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+41 58 404 28 00
+49 711 8998 9620
+44 20 3300 2750
+1 720 465 2035
Contact
Support
German
Solutions
By need
Avoid Misconduct
Call Groups & Queues
IT Helpdesk
Live Chat for Websites
Quality Assurance
Reception
By product
Luware Nimbus
Contact center and intelligent task routing
Luware Recording
Call recording and analytics
By functionality
Attendant Console
Workflow Editor
Skill-based Routing
Call Reporting & Analytics
CRM Integration
Integrations
Customers
Resources
Blog
Events & Webinars
Learn with Luware
Partners
Find a Partner
Become a Partner
Trainings
About
Company
Executive Leadership
Certifications & Awards
Jobs
Talk to an expert
Workflow Editor
IVR
Live dashboards
Opening hours
Reporting
Routing
All Advanced Routing features
Pick specific calls from queue
Interactive call queues
Log call reason codes
Power Automate integration
Routing
All Enterprise Routing features
Skill-based routing
Skill levels
After call work
Custom dashboards
Contact Center (Preview)
Capture of all communication
Secure archive and always available
Voice transcription
Quality check of recordings
Infrastructure monitoring
Recording
Intuitive dashboard
One-click transfer
Custom address books
Calendar lookup of contacts
Make notes on contacts
Attendant Console
Integration for websites and apps
Without plugins
Chat, voice, video, screenshare
Switch between channels
Teams as only client for employees
Interact (Preview)