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on a new Level

Skype for Business solutions for Contact Centers, Team-ACD or Single-User Workstations

Market Guide

Luware listed as a representative vendor in Gartner’s Market Guide for Microsoft Skype for Business Contact Center Partners (August 2016).

Meet the Team We are Luware

Luware is a leading provider of customized service platforms based on Microsoft Unified Communications (UC) technologies. The portfolio includes solutions for contact centers, team-ACD or single-user workstations for the following channels: Chat, Voice, Video, Mail, Social Media and Co-Browsing. Thanks to latest technologies such as WebRTC, CRM integrations, recording solutions and other add-ons, Luware offers the full range of all additional functions for Skype for Business and Lync.

The experience and expertise include business processes in customer service, Microsoft UC technology, product development, project management and software engineering.

Our products impress with Swiss quality, extensive in possibilities, and simple and intuitive in use.

We love them Our Customers

We are proud that Luware has managed to refine the Skype for Business technology in such a way that today renowned companies worldwide use this solutions. Find here some reference customers.

We love them too Our Partners

Close cooperation with partner companies ensures the successful implementation of projects of any size and complexity. Find our partners here.