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About Us

We are Luware

The methodology of how people communicate has changed along with the move into a new digital age. Customer expectations regarding the availability of customer services are rising as is the desire for more flexibility among employees. People have become used to obtaining everything the heart desires at the click of a mouse button or at the touch of a symbol on a touchscreen. So now is the time for your company to shift your infrastructure to ensure that this new age will be reflected in your communications with customers.

With the help of Microsoft UC technologies, Luware supports companies in adapting the communications between their staff and the customers to present-day demands, thus meeting the constantly rising expectations of the customers and ensuring work flexibility for their staff members.

Our promise – Swiss and Simple

Innovation and ease of use combined with quality and simplicity. As a spinoff from the University of Rapperswil such values are held high at our company. For where there is trust, ties and relations are solid, too. This is true for both your customer relationships and your partnership with us!

Contact

Find the right person for your request – and contact us directly by E-Mail, VoIP, Phone or Skype.

Jobs

UC System Engineer in Professional Services (London,100%, f/m)

As steadily growing company with branch offices in Zürich, London, Dubai and Stuttgart we are looking for enthusiastic and talented new team members to help us drive the business forward.

Your Role
  • Design, implementation, extension and upgrade of the Luware product range as part of Microsoft UC projects
  • Technical documentation
  • Solution advice during the project lifecycle
  • Product support for Luware customers and partners
Your profile
  • Professional experience in the IT industry
  • Strong understanding of Windows Server environments
  • Ideally Microsoft Lync or Skype for Business knowhow
  • Demonstrable experience of work in customer project rollouts
  • A team player with good analytical skills
  • Independent, proactive, and customer-orientated
  • A great communicator (both verbally and in writing)
  • Willing to travel
What we offer
  • Interesting and varied tasks
  • Supportive, stimulating and international working environment
  • Flat hierarchy with short decision paths
  • Opportunity to thrive on new challenges

Luware is a leading provider of customized service platforms based on Microsoft Unified Communications (UC) technologies. The portfolio includes solutions for contact centres, team-ACD or single-user workstations for the following channels: Chat, Voice, Video, Mail, Social Media and Co-Browsing. Thanks to the latest technologies such as WebRTC, CRM integrations, recording solutions and other add-ons, Luware offers the full range of all additional functions for Skype for Business and Lync.