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References

prodega / growa / howeg

Swiss market leader in groceries wholesale: Howeg simplifies your daily routine – and this even outside of the kitchen. With a broad variety of services we support you on marketing, simple ordering and creation of receipts.

  • 2 Contact Center (DE-CH & FR-CH)
  • 32 Concurrent Agents

Diesel Technic

Diesel Technic keeps commercial vehicles moving around the world – as one of the largest suppliers of commercial vehicle spare parts in the Independent Aftermarket (IAM).

  • 3 Groups with 20 Agentets
  • 350 Calls per Day

Medicall

Medicall assists people. Competently and efficiently. Worldwide and around the clock. The assistance service is an independent operation. This means service according to the requirements of the client – and in his or her Name.

  • 7x24h Emergency service, high availability
  • Peaks up to 1600 calls per day
  • > 100 Services

Swiss Bankers

Swiss Bankers Prepaid Services Ltd is a center of competence for safe modes of payment for travelers and a reliable service company for Swiss banks. Swiss Bankers continues to adapt its strategy in response to changes in the marketplace and to new technological advances.

  • 18 Concurrent Agents
  • Peaks up to 20’000 calls per month

SwissCaution

First insurance company for the rental guarantee without bank deposit: simple, handy, fast.

  • CC in Romandie
  • 20 Concurrent Agents
  • 700 Calls per Day

Swissgrid

Swissgrid is the national grid company, and in its capacity as owner of the transmission system it ensures the secure, reliable and cost-effective operation of the Swiss high-voltage grid.

  • 40 Concurrent Agents

TELECOM Liechtenstein

Telecom Liechtenstein offers modern communication for private and business customers.

  • Service Provider
  • 25 Concurrent Agents
  • 700 – 750 Calls per Day