Luware has successfully positioned itself as a provider for Contact Center Solutions and Add-Ons for Skype for Business over the past few years. Luware continuously invests in additional recourses such as employees and infrastructure and is supporting customers with the transition into the Microsoft Cloud with innovative customer experience solutions for Microsoft Teams. Read more
Luware LUCS and TeamManager 3.0 is now available. In addition to smaller fixes, the release contains the following functionalities:
Role-based access control (RBAC)
- Enables the administration of individual user rights based on roles and organizational units. This allows rights to be assigned more specifically. There are 16 system roles, 20 functional roles and 133 objects.
- Extended O365 Support
- Management of multiple O365 Tenant configurations per LUCS installation
- Management of multiple O365 / Exchange mailboxes per LUCS installation
- Read/Sync from O365 users